Items where Author is "NUGRAHA, ROBBY HAKIM"

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NUGRAHA, ROBBY HAKIM (2020) ANALISIS PEMASARAN RELASIONAL DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DAN IMPLIKASINYA PADA LOYALITAS PELANGGAN DI PT PRECISION TOOLS SERVICE INDONESIA (PTSI). S2 thesis, UNIVERSITAS MERCU BUANA.

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