Alzika, Eka (2015) PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS NASABAH PADA BANK SINARMAS KCP TANAH ABANG. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ. 15 085 |
NIM/NIDN Creators: | 43108010228 |
Uncontrolled Keywords: | Service Quality, Customer Satisfaction and Customer Loyalty |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 09 Apr 2015 12:37 |
Last Modified: | 11 Apr 2022 14:25 |
URI: | http://repository.mercubuana.ac.id/id/eprint/8696 |
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