SEKARTAJI, DARMA (2015) PENGARUH KUALITAS LAYANAN DAN NILAI PELANGGAN TERHADAP KEPUASAN PELANGGAN (studi kasus pada debitur pembiayaan warung mikro PT. bank Syariah mandiri arae Bekasi). S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
PENGARUH KUALITAS LAYANAN DAN NILAI PELANGGAN TERHADAP KEPUASAN PELANGGAN (studi kasus pada debitur pembiayaan warung mikro PT. bank Syariah mandiri arae Bekasi)
| Item Type: | Thesis (S2) |
|---|---|
| Call Number CD: | CD/551. 15 012 |
| Call Number: | TM/51/15/009 |
| NIM/NIDN Creators: | 55111120078 |
| Uncontrolled Keywords: | Kualitas, nilai pelanggan, kepuasan pelanggan |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 21 Feb 2015 14:22 |
| Last Modified: | 28 Dec 2022 04:03 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/7533 |
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