MURSALIM, STEVEN (2022) ANALISIS LOYALITAS KARYAWAN DAN FAKTOR-FAKTOR YANG BERPENGARUH PADA LOYALITAS KARYAWAN DI RUMAH MAKAN FAJAR 79. S1 thesis, Universitas Mercu Buana Jakarta-Menteng.
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Abstract
Penelitian ini bertujuan untuk mengkaji dan menganalisis mengenai loyalitas karyawan dan faktor-faktor apa saja yang membuat adanya loyalitas karyawan pada Rumah Makan Fajar 79 di Pondok Labu Jakarta. Penelitian ini merupakan penelitian kualitatif dengan pendekatan fenomenologi. Subjek penelitian 8 karyawan Rumah Makan Fajar 79. Pengumpulan data dilakukan melalui wawancara dengan partisipan, peneliti membuat pengamatan, serta membuat dokumen. Data penelitian dianalisis dengan cara mengklasifikasikan data berdasarkan ragam data yang ada, lalu menghubungkannya dengan data dan informasi yang diperoleh dari wawancara, dan observasi di lapangan. Hasil analisis menunjukkan bahwa loyalitas karyawan di Rumah Makan Fajar 79 didukung oleh Kompetensi, Gaya Kepemimpinan Partisipatif, dan Reward. Kata kunci : Kompetensi, Gaya Kepemimpinan Partisipatif, Reward, Loyalitas Karyawan This study aims to examine and analyze employee loyalty and what factors lead to employee loyalty at Fajar 79 Restaurant in Pondok Labu Jakarta. This research is a qualitative research with a phenomenological approach. The research subjects were 8 employees of Fajar 79 Restaurant. Data collection was carried out through interviews with participants, researchers made observations, and made documents. Research data were analyzed by classifying data based on the variety of existing data, then relating it to data and information obtained from interviews and field observations. The results of the analysis show that employee loyalty at Fajar 79 restaurant is supported by Competence, Participaty Leadership Style, and Rewards. Keywords: Competence, Participatory Leadership Style, Reward, Employee Loyalty
| Item Type: | Thesis (S1) |
|---|---|
| NIM/NIDN Creators: | 43118110055 |
| Uncontrolled Keywords: | Kompetensi, Gaya Kepemimpinan Partisipatif, Reward, Loyalitas Karyawan, Competence, Participatory Leadership Style, Reward, Employee Loyalty |
| Subjects: | 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | MELATI CAHYA FITRIANI |
| Date Deposited: | 16 Jan 2023 08:00 |
| Last Modified: | 16 Jan 2023 08:00 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/73476 |
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