Krismiati, Dini Putri (2022) PENGARUH SISTEM MANAJEMAN MUTU ISO 9001:2015, MOTIVASI, DAN KOMPETENSI TERHADAP KINERJA KARYAWAN SAAT PANDEMI COVID-19 (STUDI KASUS PADA PT. NITSU LEMO INDONESIA LOGISTIK). S1 thesis, Universitas Mercu Buana Jakarta - Menteng.
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Abstract
Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh sistem manajeman mutu iso 9001:2015, motivasi, dan kompetensi terhadap kinerja karyawan saat pandemi covid 19 pada PT Nittsu Lemo Indonesia Logistik. Populasi dalam penelitian ini adalah 175 karyawan. Sampel yang dipergunakan adalah sebanyak 64 karyawan, dihitung berdasarkan rumus slovin. Metode penarikan sampel menggunakan probability sampling; simple random sampling. Metode pengumpulan data menggunakan metode survei, dengan instrumen penelitian adalah kuisioner. Metode analisis data menggunakan Partial Least Square. Penelitian ini membuktikan bahwa Sistem manajeman mutu iso 9001:2015 berpengaruh positif dan signifikan terhadap kinerja karyawan. Motivasi berpengaruh positif dan signifikan terhadap kinerja karyawan. Kompetensi berpengaruh positif dan signifikan terhadap kinerja karyawan. Kata Kunci: Sistem Manajeman Mutu ISO 9001:2015, Motivasi, Kompetensi, Kinerja Karyawan This study aims to examine and analyze the effect of the ISO 9001:2015 quality management system, motivation, and competence on employee performance during the COVID-19 pandemic at PT Nittsu Lemo Indonesia Logistik. The population in this study were 175 employees. The sample used is 64 employees, calculated based on the slovin formula. The sampling method uses probability sampling, simple random sampling. The method of collecting data using survey methods, with the research instrument is a questionnaire. Data analysis method using Partial Least Square. This study proves that the ISO 9001:2015 quality management system has a positive and significant effect on employee performance. Motivation has a positive and significant effect on employee performance. Competence has a positive and significant effect on employee performance. Keywords: Quality Management System ISO 9001:2015, Motivation, Competence, Employee Performance
| Item Type: | Thesis (S1) |
|---|---|
| NIM/NIDN Creators: | 43117110386 |
| Uncontrolled Keywords: | Sistem Manajeman Mutu ISO 9001:2015, Motivasi, Kompetensi, Kinerja Karyawan Quality Management System ISO 9001:2015, Motivation, Competence, Employee Performance |
| Subjects: | 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Maulana Arif Hidayat |
| Date Deposited: | 01 Aug 2022 02:42 |
| Last Modified: | 01 Aug 2022 02:42 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/66501 |
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