PAKPAHAN, SALOMO ROY FREDDY (2020) PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN, PERSONAL SELLING TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP WORD OF MOUTH PELANGGAN PT SOLUSI BANGUN BETON UNIT BALARAJA. S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN, PERSONAL SELLING TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP WORD OF MOUTH PELANGGAN PT SOLUSI BANGUN BETON UNIT BALARAJA
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