Perdhana, Adam (2009) Analisis kepuasan nasabah thd kualitas pelayanan pd PT Bank BCA kacapem kelapa gading villa. S1 thesis, Universitas Mercu Buana.
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Abstract
ABSTRAKSI KOSONG
Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ. 09 218 |
Call Number: | SE/09/736 |
NIM/NIDN Creators: | 03103-064 |
Uncontrolled Keywords: | kualitas pelayanan, kepuasan nasabah, bank |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 13 Oct 2009 10:33 |
Last Modified: | 05 Jun 2017 03:38 |
URI: | http://repository.mercubuana.ac.id/id/eprint/26554 |
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