Ghana, Ali (2012) Analisis Pengaruh Dimensi Kuulitas Pelayanan Terhadap Kepuasan (Studi Kasus do Hotel JW Marriott Jakarta. S2 thesis, Universitas Mercu Buana.
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Abstract
Analisis Pengaruh Dimensi Kuulitas Pelayanan Terhadap Kepuasan (Studi Kasus do Hotel JW Marriott Jakarta
| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TM/51/12/039 |
| NIM/NIDN Creators: | 55109110013 |
| Uncontrolled Keywords: | Quality of Service, Customer Satisfaction, Assurance. |
| Subjects: | 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur > 154.63 Dreams/Mimpi > 154.634 Analysis/Analisis 800 Literatures/Kesusastraan > 800. Literatures/Kesusastraan > 801 Philosophy and Theory of Literatures/Filsafat dan Teori Kesusastraan > 801.3 Value, Influence, Effect/Nilai, Pengaruh, Efek |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 31 Jul 2012 16:34 |
| Last Modified: | 18 Apr 2024 07:36 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/17995 |
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