STUDI KASUS PENANGANAN KOMPLAIN CUSTOMER OLEH BAGIAN ESKALASI SEBAGAI BENTUK KEGIATAN CUSTOMER RELATIONS PT. BHINNEKA MENTARI DIMENSI

HALIM, ZAKIYAH (2013) STUDI KASUS PENANGANAN KOMPLAIN CUSTOMER OLEH BAGIAN ESKALASI SEBAGAI BENTUK KEGIATAN CUSTOMER RELATIONS PT. BHINNEKA MENTARI DIMENSI. S1 thesis, Universitas Mercu Buana Jakarta.

[img]
Preview
Text (HAL COVER)
Isi_cover_864864418023.pdf

Download (313kB) | Preview
[img]
Preview
Text (ABSTRAK)
Isi_abstract_466526113846.pdf

Download (103kB) | Preview
[img] Text (BAB I)
Isi1228284275194.pdf
Restricted to Registered users only

Download (201kB)
[img] Text (BAB II)
Isi2459651044903.pdf
Restricted to Registered users only

Download (242kB)
[img] Text (BAB III)
Isi3686275692221.pdf
Restricted to Registered users only

Download (209kB)
[img] Text (BAB IV)
Isi4778476225953.pdf
Restricted to Registered users only

Download (339kB)
[img] Text (BAB V)
Isi5769480826552.pdf
Restricted to Registered users only

Download (99kB)
[img] Text (DAFTAR PUSTAKA)
Isi_pustaka482426637296.pdf
Restricted to Registered users only

Download (354kB)
Item Type: Thesis (S1)
Call Number CD: FK/PR. 13 427
Call Number: SK/42/13/112
NIM/NIDN Creators: 44210110023
Uncontrolled Keywords: Penanganan, Komplain, Customer, Eskalasi, Kegiatan, Customer, Relations, PT. Bhinneka Mentari Dimens
Subjects: 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan
200 Religion/Agama > 290 Other Religions/Agama Selain Kristen > 297 Agama Islam/Islam > 297.4 Islamic law/Hukum Islam > 297.43 Muamalat/Muamalat > 297.434 Company/Perseroan
Divisions: Fakultas Ilmu Komunikasi > Hubungan Masyarakat
Depositing User: Admin Perpus UMB
Date Deposited: 05 Jul 2013 14:28
Last Modified: 06 Feb 2026 03:33
URI: http://repository.mercubuana.ac.id/id/eprint/16179

Actions (login required)

View Item View Item