AQUINA, MERY (2013) PENGUKURAN TINGKAT KEPUASAN PELANGGAN ERHACLINIC KELAPA GADING BERDASARKAN VARIABEL KUALITAS JASA YANG DIBERIKAN. S1 thesis, Universitas Mercu Buana Jakarta.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 13 047 |
| Call Number: | ST/16/13/107 |
| NIM/NIDN Creators: | 41611110097 |
| Uncontrolled Keywords: | Kualitas Pelayanan, Kepuasan Pelaggan |
| Subjects: | 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 060 General Organizations, Foundations, and Museology/Organisasi-organisasi Umum, dan Museologi > 069 Museology (Museum science)/Museologi > 069.6 Personnel Management of Museum/Manajemen Personalia Museum > 069.62 Regulations for Patrons/Peraturan untuk Pelanggan 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 13 Oct 2013 15:56 |
| Last Modified: | 10 Mar 2026 08:26 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/14785 |
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