PERMANA, TEGUH (2013) ANALISA KINERJA PELAYANAN UNTUK MENINGKATKAN KEPUASAN PELANGGAN DENGAN MENGGUNAKAN METODE SERVQUAL ( SERVICE QUALITY ) DI RESTORAN RAWON SETAN CABANG BOGOR. S1 thesis, Universitas Mercu Buana Jakarta.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 13 088 |
| Call Number: | ST/16/13/112 |
| NIM/NIDN Creators: | 41609010023 |
| Uncontrolled Keywords: | Diagram Kartesius, ServQual Analysis, Kualitas Pelayanan, Gap 5 Skor |
| Subjects: | 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur > 154.63 Dreams/Mimpi > 154.634 Analysis/Analisis 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 13 Sep 2013 15:54 |
| Last Modified: | 10 Mar 2026 02:19 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/14725 |
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