Kristiani, Anita Widya (2014) Pengaruh Kualitas Layanan, Relationship Marketing Dan Terhadap Kepuasan Pelanggan BPJS Ketenagakerjaan. S2 thesis, Universitas Mercu Buana.
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Abstract
Pengaruh Kualitas Layanan, Relationship Marketing Dan Terhadap Kepuasan Pelanggan BPJS Ketenagakerjaan
Item Type: | Thesis (S2) |
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Call Number CD: | CDT-551-14-182 |
Call Number: | TM/51/15/116 |
NIM/NIDN Creators: | 55112110030 |
Subjects: | 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 021 Relationship of Libraries/Hubungan-hubungan Perpustakaan, Arsip dan Kearsipan, Pusat Informasi > 021.8 Relationships with Government/Kerja Sama Perpustakaan dengan Pemerintah 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum |
Divisions: | Pascasarjana > Magister Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 22 May 2015 09:05 |
Last Modified: | 04 Apr 2024 03:35 |
URI: | http://repository.mercubuana.ac.id/id/eprint/13883 |
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