PENGARUH KUALITAS PELAYANAN DAN LAYANAN PURNA JUAL TERHADAP KEPUASAN PELANGGAN SERTA IMPLIKASINYA PADA LOYALITAS PELANGGAN INTERNET SATELIT MANGOESKY PT. TELKOMSAT

SUGIANTO, NUR (2020) PENGARUH KUALITAS PELAYANAN DAN LAYANAN PURNA JUAL TERHADAP KEPUASAN PELANGGAN SERTA IMPLIKASINYA PADA LOYALITAS PELANGGAN INTERNET SATELIT MANGOESKY PT. TELKOMSAT. S2 thesis, Universitas Mercu Buana - Buncit.

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Item Type: Thesis (S2)
NIM/NIDN Creators: 55117320009
Uncontrolled Keywords: Loyalitas pelanggan, Kepuasan pelanggan, Layanan purna jual, Kualitas pelayanan
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 005 Computer Programmming, Programs, Data/Pemprograman Komputer, Program, Data > 005.4 System Programming and Programs/Sistem Pemrograman dan Program > 005.43 Operating System/Sistem Operasi > 005.434 Process Management Programs/Program Manajemen Proses
200 Religion/Agama > 290 Other Religions/Agama Selain Kristen > 297 Agama Islam/Islam > 297.4 Islamic law/Hukum Islam > 297.43 Muamalat/Muamalat > 297.431 Buy Sell/Jual Beli
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor > 651.5 Records Management/Arsip dan Kearsipan Kantor, Dokumen Kantor
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Rifky
Date Deposited: 28 Jul 2026 05:29
Last Modified: 28 Jul 2026 05:29
URI: http://repository.mercubuana.ac.id/id/eprint/102832

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