SITORUS, RUMINTANG (2015) PENGARUH KUALITAS PELAYANAN TERHADAP RETENSI PELANGGAN PT POS INDONESIA (Studi Kasus Pada Kantor Pos Pusat Tangerang). S1 thesis, Universitas Mercu Buana Jakarta.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 15 290 |
| NIM/NIDN Creators: | 43108120171 |
| Uncontrolled Keywords: | kualitas pelayanan, kepuasan, retensi pelanggan |
| Subjects: | 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 657 Accounting/Akuntansi > 657.9 Accounting for Specific Kinds of Organizations/Akuntansi untuk Jenis Organisasi Tertentu > 657.95 Corporations/Perusahaan |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 31 Aug 2015 12:01 |
| Last Modified: | 23 May 2026 02:18 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/10042 |
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