SIMATUPANG, REMON (2025) IMPLEMENTASI METODOLOGI LEAN SIX SIGMA DALAM MENINGKATKAN KINERJA OPERASIONAL MANAJEMEN LOGISTIK GREEN TRANSPORTATION DI PT. THERMAX INTERNATIONAL INDONESIA. S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Operational performance and green transportation management are “two sides of the coin” that must always exist simultaneously to maintain the sustainability of a business operation in an era of high competitiveness by continuing to provide positive impacts on people and the planet. This is what prompted the Author to conduct a case study on a multinational company that produces industrial boilers and their equipment. The Lean Six Sigma methodology used has proven effective in finding the root of the problem, measuring achievements, analyzing data, preparing improvement steps and controlling each improvement process to ensure continuous improvement. Through joint efforts in the Focus Group Discussion forum, this study has proven to have helped the company to improve its previous condition, where logistics operational costs were very high due to the high cost of the inward process and had an impact on the high carbon footprint produced by transportation equipment, especially those related to the outward process. Improvement in logistics operational performance in the inward and outward processes that resulted in savings of Rp. 1.5Billion, - in six months of implementing the improvements turned out to drive an increase in the sales ratio to the carbon footprint value to 3.8 from the previous 1.6. This achievement not only provides financial benefits for the company, but also increases the work motivation of all employees as evidenced by the increase in employee confidence survey figures by 2%. Keywords: Lean Six Sigma, Operational Performance, Green Transportation, Carbon Footprint, Focus Group Discussion, Inward, Outward, Employee Engagement Kinerja operational dan manajemen transportasi hijau merupakan “dua sisi mata uang” yang senantiasa harus ada secara bersamaan untuk menjaga kelanggengan suatu operasional bisnis dalam era daya saing yang tinggi dengan terus memberikan dampak positif terhadap orang dan planet. Hal inilah yang mendorong Penulis untuk melakukan studi kasus pada sebuah perusahaan multinasional yang memproduksi boiler industri dan perlengkapannya. Metodologi Lean Six Sigma yang digunakan terbukti efektif dalam menemukan akar permasalahan, mengukur pencapaian, menganalisa data, menyiapkan langkah perbaikan dan mengontrol setiap proses perbaikan untuk memastikan perbaikan terus berlanjut. Melalui usaha bersama dalam wadah Focus Group Discussion, penelitian ini terbukti telah membantu perusahaan untuk memperbaiki kondisi sebelumnya, dimana biaya operasional logistik sangat tinggi dikarenakan tingginya biaya proses inward dan berdampak terhadap tingginya jejak karbon yang dihasilkan oleh alat transportasi, khususnya yang terkait dengan proses outward. Perbaikan kinerja operasional logistik dalam proses inward dan outward yang menghasilkan penghematan senilai Rp 1,5 milyar, - dalam enam bulan implementasi perbaikan ternyata telah mendorong peningkatan rasio penjualan terhadap nilai jejak karbon menjadi 3,8 dari sebelumnya 1,6. Pencapaian ini tidak hanya memberikan keuntungan finansial bagi perusahaan, tetapi juga meningkatkan motivasi kerja seluruh karyawan yang dibuktikan dengan meningkatnya survey angka kepercayaan karyawan sebesar 2%. Kata kunci: Lean Six Sigma, Kinerja operasional, Jejak karbon, Transpotasi Hijau, Focus Grup Discussion, Inward, Outward, Keterlibatan Karyawan
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