PENGARUH PENGGUNAAN AI KESEHATAN MENTAL (STRESSLEZ.ID) TERHADAP TINGKAT STRESS KERJA PADA PEKERJA DI KALANGAN GEN Z

INANJAH, NUKE (2025) PENGARUH PENGGUNAAN AI KESEHATAN MENTAL (STRESSLEZ.ID) TERHADAP TINGKAT STRESS KERJA PADA PEKERJA DI KALANGAN GEN Z. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study was conducted to determine the difference in work stress levels before and after using the Artificial Intelligence (AI) Mental Health Chatbot Stresslez.id in Gen Z workers. There were 30 Gen Z workers who participated in the experimental study. The instrument used in the study used the Job Stress Scale developed by Shukla & Srivastava with 5 aspects of the job stress scale, namely times stress, anxiety stress, role expectation conflict, coworker support and work-life balance. Data were obtained through questionnaires filled out online and analyzed using SPSS 26. The results of the analysis showed that the experimental group experienced a significant decrease in work stress levels after using the AI chatbot (Stresslez.id). Before being given AI, the average work stress of Gen Z was 78.37 and after being given AI, the work stress of Gen Z was 52.37 with the highest decrease in the aspects of role expectation conflict and anxiety stress. So the results of the study can be stated that there is a difference in the level of work stress between before being given AI and after being given AI. Keywords: work stress, Gen Z, artificial intelligence, experimental research Penelitian ini dilaksanakan bertujuan untuk mengetahui perbedaan tingkat stress kerja sebelum dan sesudah menggunakan Chatbot Artificial Intelligence (AI) Mental Health Stresslez.id pada pekerja gen Z. Terdapat 30 pekerja gen Z yang berpartisipasi dalam penelitian eksperimen. Instrumen yang digunakan dalam penelitian menggunakan Job Stress Scale yang dikembangkan oleh shukla & Srivastava dengan 5 aspek job stress scale yaitu times stress, anxiety stress, role expectation conflict, coworker support dan woklife balance. Data didapatkan melalui kuesioner yang diisi secara online dan dianalisis menggunakan SPSS 26. Hasil analisis menunjukkan bahwa kelompok eksperimen mengalami penurunan tingkat stress kerja yang signifikan setelah menggunakan chatbot AI (Stresslez.id). Sebelum diberikan AI rata-rata stress kerja gen Z sebesar 78,37 dan setelah diberikan AI stress kerja gen Z sebesar 52,37 dengan penurunan yang paling tinggi dari aspek role expectation conflict dan anxiety stress. Maka hasil penelitian dapat dinyatakan bahwa terdapat perbedaan tingkat stress kerja antara sebelum diberikan AI dan setelah diberikan AI. Kata Kunci : stress kerja, gen Z, kecerdasan buatan, penelitian eksperimen

Item Type:	Thesis (S1)
Call Number CD:	FP/PSI. 25 055
NIM/NIDN Creators:	46120110071
Uncontrolled Keywords:	stress kerja, gen Z, kecerdasan buatan, penelitian eksperimen
Subjects:	000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 001 Knowledge/Ilmu Pengetahuan > 001.4 Research; Statistical Methods/Riset; Metode Statistik > 001.43 Descriptive and Experimental Methods/Riset Deskriptif, Metode Eksperimen dan Percobaan Ilmiah 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 006 Special Computer Methods/Metode Komputer Tertentu > 006.3 Artificial Intelligence/Kecerdasan Buatan 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.7 Industrial Psychology/Psikologi Industri, Psikologi Perindustrian > 158.72 Job Stress/Stres Kerja
Divisions:	Fakultas Psikologi > Psikologi
Depositing User:	khalimah
Date Deposited:	06 Mar 2025 06:45
Last Modified:	06 Mar 2025 06:45
URI:	http://repository.mercubuana.ac.id/id/eprint/94682

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