ROHMAN, SYAEFUL (2025) IMPLEMENTASI SOLUSI JARINGAN TERINTEGRASI DI KANTOR WALIKOTA JAKARTA UTARA BERDASARKAN FEEDBACK PENGGUNA. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This research discusses the implementation of integrated network solutions in the North Jakarta Mayor's Office based on user feedback. With the increasing need for efficient communication and fast data access, this research aims to evaluate the effectiveness of existing network infrastructure and formulate improvement strategies. The research methods used include user surveys, data analysis, and in-depth interviews with staff. The results show that there are several challenges in network quality and interoperability of existing systems. The recommendations provided include increasing bandwidth, user training, and better integration of information systems. It is hoped that the implementation of this solution can improve productivity and public services at the North Jakarta Mayor's Office. Keywords: Integrated network, Mayor's Office, North Jakarta, user feedback, network infrastructure, public services. Penelitian ini membahas implementasi solusi jaringan terintegrasi di Kantor Walikota Jakarta Utara berdasarkan umpan balik pengguna. Dengan meningkatnya kebutuhan akan komunikasi yang efisien dan akses data yang cepat, penelitian ini bertujuan untuk mengevaluasi efektivitas infrastruktur jaringan yang ada dan merumuskan strategi perbaikan. Metode penelitian yang digunakan meliputi survei pengguna, analisis data, dan wawancara mendalam dengan staf. Hasil menunjukkan bahwa terdapat beberapa tantangan dalam kualitas jaringan dan interoperabilitas sistem yang ada. Rekomendasi yang diberikan mencakup peningkatan jaringan, pelatihan pengguna, serta integrasi sistem informasi yang lebih baik. Diharapkan, implementasi solusi ini dapat meningkatkan produktivitas dan pelayanan publik di Kantor Walikota Jakarta Utara. Kata Kunci: Jaringan terintegrasi, Kantor Walikota, Jakarta Utara, umpan balik pengguna, infrastruktur jaringan, pelayanan publik.
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