PENGARUH BEBAN KERJA, BUDAYA ORGANISASI DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA KARYAWAN FASDELI GROUP (Studi pada Karyawan Fasdeli Group)

NURROHMAH, BULAN (2024) PENGARUH BEBAN KERJA, BUDAYA ORGANISASI DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA KARYAWAN FASDELI GROUP (Studi pada Karyawan Fasdeli Group). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This research is to know the effect of workload, organizational culture and job satisfaction on Organizational Citizenship Behavior (OCB) in Fasdeli Group employees. This research was conducted on 86 respondents using a quantitative approach. Determination of sample size using saturated sample techniques. The data collection method uses a survey method with the research instrument being a questionnaire. The data analysis method used in this research is the Structural Equation Model (SEM) – Partial Least Square (PLS) with the Smart-PLS analysis tool. The results of this research show that workload has a negatif and significant effect on Organizational Citizenship Behavior (OCB) in Fasdeli Group employees, organizational culture has a positive and significant effect on Organizational Citizenship Behavior (OCB) in Fasdeli Group employees, and job satisfaction has a positive and significant effect on Organizational Citizenship Behavior (OCB). Citizenship Behavior (OCB) in Fasdeli Group employees. Keywords: Workload, Organizational Culture, Job Satisfaction, Organizational Citizenship Behavior (OCB). Penelitian ini bertujuan untuk mengetahui pengaruh beban kerja, budaya organisasi dan kepuasan kerja terhadap Organizational Citizenship Behavior (OCB) pada karyawan Fasdeli Group. Penelitian ini dilakukan kepada 86 responden dengan menggunakan pendekatan kuantitatif. Penentuan ukuran sampel menggunakan teknik sampel jenuh. Metode pengumpulan data menggunakan metode survei dengan instrumen penelitian adalah kuesioner. Metode analisis data yang digunakan dalam penelitian ini adalah Structural Equation Model (SEM) – Partial Least Square (PLS) dengan alat analisis SmartPLS. Hasil penelitian ini menunjukan bahwa beban kerja berpengaruh negatif dan signifikan terhadap Organizational Citizenship Behavior (OCB) pada karyawan Fasdeli Group, budaya organisasi berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB) pada karyawan Fasdeli Group, dan kepuasan kerja berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB) pada karyawan Fasdeli Group. Kata Kunci: Beban Kerja, Budaya Organisasi, Kepuasan Kerja, Organizational Citizenship Behavior (OCB).

Item Type:	Thesis (S1)
Call Number CD:	FE/MJ. 24 357
NIM/NIDN Creators:	43119120076
Uncontrolled Keywords:	Beban Kerja, Budaya Organisasi, Kepuasan Kerja, Organizational Citizenship Behavior (OCB).
Subjects:	200 Religion/Agama > 290 Other Religions/Agama Selain Kristen > 299 Other Religions/Agama-agama Lain > 299.6 Religion of amo Black Africans and People of Black African Descent/Agama Afrika Hitam dan Orang-orang Keturunan Afrika Hitam > 299.67 Specific Cults/Budaya Tertentu 400 Language/Bahasa > 400. Language/Bahasa > 406 Organizations and management/Organisasi dan Manajemen 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
Divisions:	Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User:	khalimah
Date Deposited:	30 Sep 2024 06:56
Last Modified:	30 Sep 2024 06:56
URI:	http://repository.mercubuana.ac.id/id/eprint/91949

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