NAINI, NURUL FITRIANIS (2024) PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT DAN WORK-LIFE BALANCE TERHADAP TURNOVER INTENTION MELALUI JOB SATISFACTION SEBAGAI VARIABEL MEDIASI DI PT ABB. S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study aims to analyze the effect of Perceived Organizational Support and Worklife Balance on Turnover Intention through Job Satisfaction as a Mediation variable. In this research, PT ABB's permanent employees with a total sample of 62 (sixty two) employees. The data analysis method uses Structural Equation Model-Partial Least Square (SEM-PLS) with SmartPLS 4.0. The results of the study found that Perceived Organizational Support had a positive and significant effect on Job satisfaction, Work-Life Balance had a positive and significant effect on Job Satisfaction, Work-Life Balance had a significant effect on Turnover Intention, Job Satisfaction had a positive but not significant effect on Turnover Intention, Perceived Organizational Support has a positive but not significant effect on Turnover Intention, Perceived Organizational Support has a Positive but Not Significant effect on Turnover Intention through Job Satisfaction. Work-Life Balance has a positive but not significant effect on Turnover Intention through Job Satisfaction. Company leaders are advised to increase Perceived Organizational Support and Work-Life Balance to increase Job Satisfaction which can affect Turnover Intention. Keywords : Perceived Organizational Support, Work-life Balance, Job Satisfaction, Turnover Intention Penelitian ini bertujuan untuk menganalis pengaruh Perceived Organizational Support dan Worklife Balance terhadap Turnover Intention melalui Job Satisfaction sebagai variabel Mediasi. Pada penilitian ini karyawan tetap PT ABB dengan jumlah sampel sebanyak 62 (enam puluh dua) karyawan. Metode analisis data menggunakan Structural Equation Model-Partial Least Square (SEM-PLS) dengan SmartPLS 4.0. Hasil penelitian menemukan bahwa Perceived Organizational Support berpengaruh positif dan signifikan terhadap Job satisfaction, Work-Life Balance berpengaruh positif dan signifikan terhadap Job Satisfaction, Work-Life Balance berpengaruh signifikan terhadap Turnover Intention, Job Satisfaction berpengaruh positif namun tidak signifikan terhadap Turnover Intention, Perceived Organizational Support berpengaruh positif signifikan terhadap Turnover Intention, Perceived Organizational Support berpengaruh positif namun tidak Signifikan terhadap Turnover Intention melalui Job Satisfaction. Work-Life Balance berpengaruh Positif namun Tidak Signifikan terhadap Turnover Intention melalui Job Satisfaction. Pemimpin perusahaan disarankan untuk meningkatkan Perceived Organizational Support dan Work-Life Balance untuk dapat meningkatkan Job Satisfaction yang dapat mempengaruhi Turnover Intention. Kata Kunci : Perceived Organizational Support, Work-life Balance, Job Satisfaction, Turnover Intention
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