ALZIKA, EKA (2015) PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS NASABAH PADA BANK SINARMAS KCP TANAH ABANG. S1 thesis, Universitas Mercu Buana Jakarta.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 15 085 |
| NIM/NIDN Creators: | 43108010228 |
| Uncontrolled Keywords: | Service Quality, Customer Satisfaction and Customer Loyalty |
| Subjects: | 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 332 Financial Economics, Finance/Ekonomi Keuangan dan Finansial, Ekonomi Biaya dan Pembiayaan > 332.1 Banks/Bank, Perbankan |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 09 Apr 2015 12:37 |
| Last Modified: | 30 May 2026 03:46 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/8696 |
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