PENGARUH KOMPETENSI DAN ETOS KERJA KARYAWAN TERHADAP KUALITAS LAYANAN PERBAIKAN KENDARAAN PADA BENGKEL PT. CAR JAKARTA

RIFAI, AHMAD (2015) PENGARUH KOMPETENSI DAN ETOS KERJA KARYAWAN TERHADAP KUALITAS LAYANAN PERBAIKAN KENDARAAN PADA BENGKEL PT. CAR JAKARTA. S1 thesis, Universitas Mercu Buana Jakarta.

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Item Type: Thesis (S1)
Call Number CD: FE/MJ. 15 212
NIM/NIDN Creators: 43110110106
Uncontrolled Keywords: Pengukuran Kinerja Karyawan Service, Keandalan, Daya Tanggap, Empati, Kualitas Layanan, Dealer resm
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 23 Mar 2015 10:52
Last Modified: 30 May 2026 01:26
URI: http://repository.mercubuana.ac.id/id/eprint/8654

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