RAMADHAN, FAUZIANSKA (2023) PENGARUH KOMUNIKASI, LINGKUNGAN KERJA DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
The purpose of this study was to determine the effect of communication, work environment, and job satisfaction on Organizational Citizenship Behavior. This research is a quantitative research with a sample size of 150 respondents. This study uses data analysis techniques Structural Equation Modeling (SEM) and data processing using Partial Least Square (PLS). The sampling technique used is nonprobability sampling with purposive sampling technique. By using a quantitative descriptive approach. The results of this study indicate that the influence of communication has a positive and significant effect on organizational citizenship behavior, the work environment has a positive and significant effect on organizational citizenship behavior, and job satisfaction has a positive and significant effect on organizational citizenship behavior. Keywords: Communication, Work Environment, Job Satisfaction, and Organizational Citizenship Behavior Tujuan penelitian ini adalah untuk mengetahui Pengaruh Komunikasi, Lingkungan Kerja, dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior. Penelitian ini merupakan penilitian kuantitatif dengan jumlah sampel sebanyak 150 responden. Penelitian ini menggunakan teknik analisis data Structural Equation Modeling (SEM) dan pengolahan data menggunakan Partial Least Square (PLS). Teknik sampling yang digunakan yaitu non probability sampling dengan teknik purposive sampling. Dengan menggunakan pendekatan deskriptif kuantitatif. Hasil penelitian ini menunjukkan bahwa pengaruh komunikasi berpengaruh positif dan signifikan terhadap organizational citizenship behavior, lingkungan kerja berpengaruh positif dan signifikan terhadap organizational citizenship behavior, dan kepuasan kerja berpengaruh positif dan signifikan terhadap organizational citizenship behavior. Kata Kunci: Komunikasi, Lingkungan Kerja, Kepuasan Kerja, dan Organizational Citizenship Behavior
| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 23 205 |
| NIM/NIDN Creators: | 43117010347 |
| Uncontrolled Keywords: | Komunikasi, Lingkungan Kerja, Kepuasan Kerja, dan Organizational Citizenship Behavior |
| Subjects: | 700 Arts/Seni, Seni Rupa, Kesenian > 780 Music/Seni Musik > 780.1-780.9 Standard Subdivisions of Music/Subdivisi Standar Dari Seni Musik > 780.1 Philosophy of Music/Filsafat Seni Musik > 780.14 Language and Communication/Bahasa dan Komunikasi 800 Literatures/Kesusastraan > 800. Literatures/Kesusastraan > 801 Philosophy and Theory of Literatures/Filsafat dan Teori Kesusastraan > 801.3 Value, Influence, Effect/Nilai, Pengaruh, Efek |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | CALVIN PRASETYO |
| Date Deposited: | 13 Sep 2023 04:18 |
| Last Modified: | 13 Sep 2023 04:18 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/80766 |
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