PIJARWATI, DANA (2021) PENGARUH PERCEIVED USEFULNESS, PERCEIVED EASY OF USE DAN KUALITAS INFORMASI TERHADAP KEPUASAN PENGGUNA (Studi Kasus Pada Perusahaan PT. Batavia Prosperindo Trans Tbk). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study is to examine perceptions about benefits, perceptions about theuse and quality of information on user satisfaction. The object of this research isemployees who work at PT.Batavia Prosperindo Trans Tbkis located in SouthTangerang City. This research was conducted on 85 respondents usingquantitative descriptive. Therefore, the data analysis used is statistical analysis inthe form of SEM (Structural Equation Modeling). The results of this study indicate partial, Perceived usefulness, perceivedusefulness and quality of information on user satisfaction, this is evidenced fromthe results of t-statistics (t test) and significant added value of the threesupporting variables that support the hypothesis. Keywords: Perceived usefulness, perceived easy of use, information quality, Quality user satisfaction. Penelitian ini untuk menguji persepsi tentang manfaat, persepsi tentangpenggunaan dan kualitas informasi tentang kepuasan pengguna. Objek penelitianini adalah karyawan yang bekerja di PT. Batavia Prosperindo Trans Tbk terletakdi Kota Tangerang Selatan. Penelitian ini dilakukan pada 85 respondenmenggunakan deskriptif kuantitatif. Oleh karena itu, analisis data yang digunakanadalah analisis statistic dalam bentuk SEM (Structural Equation Modeling). Hasil penelitian ini menunjukkan parsial, persepsi manfaat, persepsi manfaat dan kualitas informasi tentang kepuasan pengguna, ini dibuktikan dari hasil t-statistik (uji t) dan nilai tambah yang signifikan dari tiga variablependukung yang mendukung hipotesis. Kata Kunci : Persepsi manfaat, persepsi kemudahan pengguna, kualitas informasi terhadap kepuasan pengguna.
| Item Type: | Thesis (S1) |
|---|---|
| NIM/NIDN Creators: | 43214120168 |
| Uncontrolled Keywords: | Persepsi manfaat, persepsi kemudahan pengguna, kualitas informasi terhadap kepuasan pengguna. |
| Subjects: | 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur > 154.63 Dreams/Mimpi > 154.634 Analysis/Analisis 800 Literatures/Kesusastraan > 800. Literatures/Kesusastraan > 801 Philosophy and Theory of Literatures/Filsafat dan Teori Kesusastraan > 801.3 Value, Influence, Effect/Nilai, Pengaruh, Efek |
| Divisions: | Fakultas Ekonomi dan Bisnis > Akuntansi |
| Depositing User: | CALVIN PRASETYO |
| Date Deposited: | 11 Jul 2023 07:38 |
| Last Modified: | 11 Jul 2023 07:38 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/78986 |
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