Usulan Peningkatan Kualitas Pelayanan Dengan Metode Importance Performance Analysis (IPA)

Rakasiwi, Rommy Gilang (2015) Usulan Peningkatan Kualitas Pelayanan Dengan Metode Importance Performance Analysis (IPA). S2 thesis, Universitas Mercu Buana.

Full text not available from this repository.
Item Type: Thesis (S2)
Call Number: TI/53/15/020
NIM/NIDN Creators: 55310120030
Uncontrolled Keywords: TNT, quality of service, servqual method, importance performance analysis (IPA) TNT, kualitas layana
Divisions: Pascasarjana > Magister Teknik Industri
Depositing User: Admin Perpus UMB
Date Deposited: 28 May 2015 13:44
Last Modified: 04 May 2017 04:42
URI: http://repository.mercubuana.ac.id/id/eprint/7189

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