JUNAEDI, DIDI (2016) PERBAIKAN KUALITAS PELAYANAN JASA KEPARIWISATAAN DENGAN METODE SERVQUAL DAN QFD (STUDI KASUS DI KERATON KASEPUHAN KOTA CIREBON). S2 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S2) |
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| Call Number CD: | CD/553. 16 013 |
| NIM/NIDN Creators: | 55313120006 |
| Uncontrolled Keywords: | Servqual, Kesenjangan, Kualitas, Jasa Kepariwisataan, QFD |
| Divisions: | Pascasarjana > Magister Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 05 Mar 2016 10:07 |
| Last Modified: | 05 Feb 2024 04:14 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6466 |
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