PENGUATAN KEPERCAYAAN PUBLIK MELALUI PENGELOLAAN KONTEN INSTAGRAM DPR RI (Studi Kasus Menangkal Hoaks Omnibus Law UU Ciptaker Periode Oktober 2020)

Annisa, Tiara (2022) PENGUATAN KEPERCAYAAN PUBLIK MELALUI PENGELOLAAN KONTEN INSTAGRAM DPR RI (Studi Kasus Menangkal Hoaks Omnibus Law UU Ciptaker Periode Oktober 2020). S2 thesis, Universitas Mercu Buana Jakarta - Menteng.

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Abstract

Penelitian ini dimaksudkan untuk mengidentifikasi aktifitas yang dilakukan dalam penguatan kepercayaan publik melalui pengelolaan konten Instagram DPR RI oleh Subbagian Media Sosial DPR RI dalam menangkal hoaks Omnibus Law UU Cipta Kerja pada periode Oktober 2020. Penelitian ini menggunakan pendekatan kualitatif dan menggunakan metode studi kasus. Hasil dalam penelitian ini adalah Subbagian Media Sosial DPR RI sudah berupaya memenuhi kriteria kepercayaan publik berdasarkan kriteria OECD 6 areas for government to win back trust dalam Penguatan kepercayaan publik pada akun Instagram DPR RI. Subbagian Media Sosial DPR RI dalam hal ini juga melakukan aktifitas pengelolaan menurut George R. Terry yang dikenal dengan POAC antara lain: Planning Organizing Actuating Controlling. Kata Kunci: DPR RI, Omnibus Law, UU Cipta Kerja, Kepercayaan publik, Instagram This study is intended to identify activities carried out in strengthening public trust through the management of the DPR RI Instagram content by the Social Media Subdivision of the DPR RI in countering the Omnibus Law hoax of the Job Creation Law in the October 2020 period. This study uses a qualitative approach and uses a case study method. The results in this study are the Social Media Subsection of the DPR RI has attempted to meet the criteria for public trust based on the OECD 6 areas for government to win back trust criteria in strengthening public trust in the DPR RI Instagram account. The Social Media Subsection of the DPR RI in this case also carries out management activities according to George R. Terry, known as POAC, including: Planning Organizing Actuating Controlling. Keywords: DPR RI, Omnibus Law, UU Cipta Kerja, Public Trust, Instagram

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