MARLIN, SYAMSU (2016) Analisis pengaruh kualitas layanan dan kualitas produk terhadap kepuasan untuk meningkatkan loyalitas pelanggan layanan data bolt super 4G (studi kasus PT internux). S2 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S2) |
|---|---|
| Call Number CD: | CD/553. 16 026 |
| Call Number: | TI/53/17/001 |
| NIM/NIDN Creators: | 55313110036 |
| Uncontrolled Keywords: | Kualitas Layanan, Kualitas Produk, Kepuasaan Pelanggan, Loyalitas Pelanggan |
| Divisions: | Pascasarjana > Magister Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 11 Jan 2017 16:43 |
| Last Modified: | 27 Apr 2017 08:14 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6281 |
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