MARLIN, SYAMSU (2016) Analisis pengaruh kualitas layanan dan kualitas produk terhadap kepuasan untuk meningkatkan loyalitas pelanggan layanan data bolt super 4G (studi kasus PT internux). S2 thesis, Universitas Mercu Buana.
|
Text (HAL COVER)
1 halaman cover.pdf Download (151kB) | Preview |
|
|
Text (ABSTRAK)
2 ABSTRACT.pdf Download (29kB) | Preview |
|
Text (BAB I)
3 BAB I.pdf Restricted to Registered users only Download (81kB) |
||
Text (BAB II)
4 BAB II.pdf Restricted to Registered users only Download (257kB) |
||
Text (BAB III)
5 BAB III.pdf Restricted to Registered users only Download (377kB) |
||
Text (BAB IV)
6 BAB IV.pdf Restricted to Registered users only Download (263kB) |
||
Text (BAB V)
7 BAB V.pdf Restricted to Registered users only Download (75kB) |
||
Text (BAB VI)
8 BAB VI.pdf Restricted to Registered users only Download (31kB) |
||
Text (DAFTAR PUSTAKA DAN LAMPIRAN)
9 DAFTAR PUSTAKA DAN LAMPIRAN.pdf Restricted to Registered users only Download (2MB) |
Item Type: | Thesis (S2) |
---|---|
Call Number CD: | CD/553. 16 026 |
Call Number: | TI/53/17/001 |
NIM/NIDN Creators: | 55313110036 |
Uncontrolled Keywords: | Kualitas Layanan, Kualitas Produk, Kepuasaan Pelanggan, Loyalitas Pelanggan |
Subjects: | 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur > 154.63 Dreams/Mimpi > 154.634 Analysis/Analisis 300 Social Science/Ilmu-ilmu Sosial > 380 Commerce, Communications, Transportation (Perdagangan, Komunikasi, Transportasi) > 386 Inland Waterway/Transportasi Pengangkutan di Daerah Pedalaman > 386.2 Activities and Services/Kegiatan dan Layanan |
Divisions: | Pascasarjana > Magister Teknik Industri |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 11 Jan 2017 16:43 |
Last Modified: | 24 Jul 2024 07:36 |
URI: | http://repository.mercubuana.ac.id/id/eprint/6281 |
Actions (login required)
View Item |