Adelina, Novia (2022) PEMANFAATAN PLATFORM DIGITAL UNTUK BERBAGI PENGETAHUAN DALAM ORGANISASI (Studi Kasus Pemanfaatan Knowledge Management di PT Pertamina MOR III Tahun 2021). S1 thesis, Universitas Mercu Buana Jakarta-Menteng.
|
Text (Cover)
Cover - Novia Adelina.pdf Download (1MB) | Preview |
|
|
Text (Abstrak)
Abstrak - Novia Adelina.pdf Download (54kB) | Preview |
|
![[img]](https://repository.mercubuana.ac.id/style/images/fileicons/text.png) |
Text (Bab 1)
BAB 1 - Novia Adelina.pdf Restricted to Registered users only Download (196kB) |
|
|
Text (Bab 2)
BAB 2 - Novia Adelina.pdf Restricted to Registered users only Download (204kB) |
|
|
Text (Bab 3)
BAB 3 - Novia Adelina.pdf Restricted to Registered users only Download (147kB) |
|
|
Text (Bab 4)
BAB 4 - Novia Adelina.pdf Restricted to Registered users only Download (802kB) |
|
|
Text (Bab 5)
BAB 5 - Novia Adelina.pdf Restricted to Registered users only Download (59kB) |
|
|
Text (Daftar Pustaka)
Daftar Pustaka - Novia Adelina.pdf Restricted to Registered users only Download (135kB) |
|
|
Text (Lampiran)
Lampirann - Novia Adelina.pdf Restricted to Registered users only Download (476kB) |
|
|
Text (Form keabsahan dan publikasi)
Formulir Penyataan Keabsahan - Novia Adelina - Novia Adelina.pdf Restricted to Repository staff only Download (200kB) |
Abstract
Sejak Maret 2020, Indonesia mengalami pandemi Covid-19 yang menyebabkan pemerintah membuat peraturan kesehatan mengenai bekerja dari rumah. PT Pertamina MOR III, bergerak di sektor pertambangan minyak dan gas bumi negara juga menerapkan sistem work from home. Salah satu hal yang rutin dilakukan dengan knowledge sharing online menggunakan platform digital. Penelitian ini bertujuan mendeskripsikan pemanfaatan platform digital untuk berbagi pengetahuan dalam organisasi. Konsep yang digunakan antara lain: komunikasi organisasi, public relations knowledge sharing dan platform digital serta new media. Penelitian ini menggunakan paradigma konstruktivisme dengan desain penelitian studi kasus. Data dikumpulkan melalui wawancara dan observasi untuk melakukan penelitian secara online. Subjek penelitian karyawan PT Pertamina MOR III. Data yang dihasilkan dianalisis secara interaktif. Hasil penelitian menunjukkan platform yang digunakan saat ini ada dua yaitu Microsoft Teams dan Portal Komet, Microsoft Teams mengombinasikan pesan instan, konferensi video, panggilan, dan kolaborasi dokumen ke dalam satu aplikasi terpadu. Sedangkan Portal Komet berfungsi untuk media resmi untuk melaksanakan kegiatan, mengumpulkan, memantau dan memutakhirkan, mendistribusikan dan memanfaatkan asset pengetahuan secara online, seluruh karyawan Pertamina dapat menggunakan platform digital tersebut setiap kegiatan knowledge sharing. Kelebihan platform Microsoft Teams adalah setiap kali membuat ruang tim baru maka bisa membuat juga project space dengan SharePoint tersendiri. Mteams juga terhubung ke penjadwalan sehingga bisa membuat ruang rapat tersendiri. Kekurangannya adalah hanya bisa tersambung dalam 1 organisasi dan tidak bisa memanggil orang dari luar. Kata Kunci : Komunikasi Organisasi, Pemanfaatan, Platform Digital Since March 2020, Indonesia has experienced the Covid-19 pandemic which has caused the government to make health regulations regarding working from home. PT Pertamina MOR III, which operates in the state oil and gas mining sector, also implements a work from home system. One of the things that is routinely done is online knowledge sharing using digital platforms. This study aims to describe the use of digital platforms to share knowledge in organizations. The concepts used include: organizational communication, public relations knowledge sharing and digital platforms and new media. This study uses a post- postivistic paradigm with a descriptive case study research design. Data were collected through interviews and observations to conduct online research. The research subjects were employees of PT Pertamina MOR III. The resulting data were analyzed interactively. The results show that there are two platforms currently used, namely Microsoft Teams and Portal Komet, Microsoft Teams combines instant messaging, video conferencing, calls, and document collaboration into one unified application. While the Komet Portal functions as an official media to carry out activities to create, collect, monitor and update, distribute and utilize knowledge assets online, all Pertamina employees can use the two digital platforms for every knowledge sharing The advantage of the Microsoft Teams platform is that every time you create a new team room, you can also create a separate project space with SharePoint. Mteams also connects to scheduling so you can create your own meeting room. The drawback is that it can only be connected within 1 organization and cannot call people from outside. Keywords: Organizational Communication, Utilization, Digital Platform
| Item Type: | Thesis (S1) |
|---|---|
| NIM/NIDN Creators: | 44217110142 |
| Uncontrolled Keywords: | Komunikasi Organisasi, Pemanfaatan, Platform Digital, Organizational Communication, Utilization, Digital Platform |
| Subjects: | 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 659 Advertising and Public Relations/Periklanan, Reklame, Pariwara, Iklan, Sponsor, Humas, Hubungan Masyarakat > 659.2 Public Relations/Hubungan Masyarakat |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Maulana Arif Hidayat |
| Date Deposited: | 23 Mar 2022 07:09 |
| Last Modified: | 23 Mar 2022 07:11 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/58676 |
Actions (login required)
 |
View Item |
