TRIYATMOKO, ANGGA (2020) PENGARUH LEADER-MEMBER EXCHANGE, SEMANGAT KERJA DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP KINERJA PT. JASA MARGA TOLLROAD OPERATOR (Studi pada Karyawan PT. Jasa Marga Tollroad Operator). S1 thesis, Universitas Mercu Buana.
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Abstract
The main objective of the research is to influence member exchange leaders, working spirit and organizational citizen behavior to the performance of PT. Jasa Marga Tollroad Operator with a quantitative descriPT.ive approach.The Data in the study was obtained from 80 respondents who were employees of PT. Jasa Marga Tollroad Operator.Analysis of data in this study using alternative structural Equation Modeling (SEM) method is partial least square (PLS).The first stage in this study is to test the validity of the question of each of the following variables with its reabilitability.The second stage tests the relationship between the member Exchange leader, the working spirit and the organizational citizen behavior.The results of the study stated that all of these variables have a significant positive effect on the performance of PT. Jasa Marga Tollroad Operator. Keywords: Exchange Member Leader, spirit of work, Organizational Citizen Behavior, performance. Tujuan utama dari penelitian ini adalah untuk pengaruh leader member exchange, semangat kerja dan organizational citizen behavior terhadap kinerja PT. Jasa Marga Tollroad Operator dengan pendekatan deskriPT.if kuantitatif. Data dalam penelitian diperoleh dari 80 responden yang merupakan karyawan PT. Jasa Marga Tollroad Operator. Analisis data dalam penelitian ini menggunakan metode alternatif structural equation modeling (SEM) yaitu partial least square (PLS). Tahap pertama dalam penelitian ini untuk menguji validitas pertanyaan setiap variabel berikut dengan reabilitasnya. Tahap kedua menguji hubungan antara leader member exchange, semangat kerja dan organizational citizen behavior. Hasil dari penelitian menyatakan bahwa semua variabel tersebut berpengaruh positif signifikan terhadap kinerja PT. Jasa Marga Tollroad Operator. Kata Kunci : Leader Member Exchange, Semangat Kerja, Organizational Citizen Behavior, Kinerja.
| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 20 112 |
| NIM/NIDN Creators: | 43114120266 |
| Uncontrolled Keywords: | Leader Member Exchange, Semangat Kerja, Organizational Citizen Behavior, Kinerja. |
| Subjects: | 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Dede Muksin Lubis |
| Date Deposited: | 25 Feb 2022 07:19 |
| Last Modified: | 08 Mar 2022 01:55 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/56847 |
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