ANALISA KEPUASAN PELANGGAN DI BALAI TEKNOLOGI POLIMER-BPPT DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) UNTUK MENCAPAI PELAYANAN PRIMA

ADINI, ZAHRITA (2020) ANALISA KEPUASAN PELANGGAN DI BALAI TEKNOLOGI POLIMER-BPPT DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) UNTUK MENCAPAI PELAYANAN PRIMA. S1-Sarjana thesis, Universitas Mercu Buana Jakarta.

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Abstract

ANALISA KEPUASAN PELANGGAN DI BALAI TEKNOLOGI POLIMER-BPPT DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) UNTUK MENCAPAI PELAYANAN PRIMA

Item Type: Thesis (S1-Sarjana)
NIM: 41616110093
Uncontrolled Keywords: ANALISA KEPUASAN PELANGGAN DI BALAI TEKNOLOGI POLIMER-BPPT DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) UNTUK MENCAPAI PELAYANAN PRIMA
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 023 Personnel Administration/Personalia Perpustakaan > 023.8 In-Service Training/Pelatihan Layanan
000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 025 Operations, Archives, Information Centers/Operasional Perpustakaan, Arsip dan Pusat Informasi, Pelayanan dan Pengelolaan Perpustakaan > 025.5 Service to Users/Layanan Kepada Pengguna Perpustakaan > 025.52 Reference and Information Services/Layanan Referensi dan Informasi > 025.523 Cooperative Information Services/Layanan Informasi
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor > 651.9 Office Services in Specific Kinds of Enterprises/Layanan Kantor untuk Perusahaan Tertentu
Divisions: Fakultas Teknik > Teknik Industri
Depositing User: Dede Muksin Lubis
Date Deposited: 05 May 2020 04:36
Last Modified: 05 May 2020 04:36
URI: http://repository.mercubuana.ac.id/id/eprint/54937

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