PERAN SOCIAL MEDIA SPECIALIST DALAM MEMBANGUN BRAND AWARENESS UMKM SOTO BETAWI TERASKU

SUMARGO, JOHANES (2022) PERAN SOCIAL MEDIA SPECIALIST DALAM MEMBANGUN BRAND AWARENESS UMKM SOTO BETAWI TERASKU. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

MSMEs (Micro, Small and Medium Enterprises) are an independent businesses and are carried out by individually or in business entities in the economic sector. One of the MSMEs that is developing rapidly is the culinary sector, because culinary is related to the main basic human needs, food and beverages. During the pandemic, MSMEs owners must be able to keep up with digitalization along with the development of today’s technology, one of which is by using social media. The author and the team will provide assistance for the usage of Instagram for our culinary MSME partner, Soto Betawi Terasku. Soto Betawi Terasku is located on Alpukat Road 3, Number 3A RT/RW 004/002, North Tanjung Duren, Grogol Petamburan, West Jakarta. Producing Soto Betawi Terasku that already has a halal certification, with the ability and strength they have, they only selling their products offline. This is because the Soto Betawi Terasku Team are lack of education in social media. The author and the Student Social Responsibility Task Team discussed to make some plans in each of their respective job descriptions, such as the author who is a Social Media Specialist will responsible on Instagram in managing posting schedules, creating hashtags, using the Instagram ads feature, and making captions. This Student Social Responsibility Task aims to provide education and assistance to Soto Betawi Terasku Team on how to use Instagram for business. Social Media Specialist is responsible to determining content ideas, managing posting schedules, calculating engagement rates, viewing insights, creating hashtags, and making captions. The result of this mentoring and training activities, the Soto Betawi Terasku Team who previously did not have social media, they now have Instagram, Gmail, Google Location and Linktree which are connected to GoFood, GrabFood, ShopeeFood and Traveloka Eats applications. The Instagram itself already has 32 posts and 123 folowers. Keywords: Social Media Specialist, Social Media, Soto Betawi Terasku MSME UMKM merupakan usaha yang berdiri sendiri dan dilakukan secara perorangan atau badan usaha yang ada di sektor ekonomi. UMKM bergerak di berbagai bidang mulai dari fashion, teknologi, kosmetik, kuliner, otomatif, cinderamata, dan agrobisnis. Salah satu UMKM yang berkembang secara pesat adalah kuliner, karena kuliner berkaitan dengan kebutuhan pokok utama manusia yaitu makanan dan minuman. Di masa pandemi pemilik UMKM harus bisa mengikuti digitalisasi dengan seiringnya berkembangnya teknologi di masa sekarang, salah satunya dengan menggunakan sosial media. Penulis dan tim akan melakukan pendampingan yaitu penggunaan sosial media Instagram untuk mitra kami yakni UMKM Soto Betawi Terasku. UMKM Soto Betawi Terasku berada di Jl. Alpukat 3, Nomor 3A RT/RW 004/002, Tanjung Duren Utara, Grogol Petamburan, Jakarta Barat. Memproduksi Soto Betawi Terasku yang sudah memiliki sertifikasi halal, dengan kemampuan dan kekuatan yang dimiliki, mereka hanya melakukan penjualan secara offline. Hal ini dikarenakan para pelaku Soto Betawi Terasku kurangnya edukasi dalam media sosial. Penulis beserta tim Tugas Akhir Peduli Negeri berdiksusi untuk membuat beberapa perencanaan di setiap jobdescnya masing-masing seperti penulis sebagai Social Media Specialist yang bertugas di media sosial dalam mengatur waktu postingan, membuat hastag, memakai fitur Instagram Ads, dan membuat captionTugas Akhir Peduli Negeri ini bertujuan untuk memberikan edukasi dan pendampingan kepada pelaku UMKM Soto Betawi Terasku mengenai bagaimana memanfaatkan media sosial Instagram untuk bisnis. Social Media Specialist mempunyai pekerjaan seperti menentukan ide konten, membuat jadwal postingan, menghitung engagement, melihat insight, membuat hastag, dan membuat caption. Hasil dari kegiatan pendampingan dan pelatihan ini, pelaku UMKM Soto Betawi Terasku yang sebelumnya tidak memiliki media sosial, saat ini sudah memiliki media sosial Instagram, gmail, Google location, dan linktree yang sudah terhubung dengan aplikasi Go-Food, Grab-food, Shopeefood, dan Traveloka eats. Untuk Instagram sendiri sudah di isi 32 postingan serta 123 followers. Kata Kunci: Social Media Specialist, Media Sosial, UMKM Soto Betawi Terasku

Item Type: Thesis (S1)
NIM/NIDN Creators: 44518010022
Uncontrolled Keywords: Social Media Specialist, Media Sosial, UMKM Soto Betawi Terasku
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1 Documentary Media, Educational Media, News Media/Media Dokumenter, Media Pendidikan, Media Berita > 070.19 Broadcast Media/Media Broadcast
300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 302 Social Interaction, Interpersonal Relations/Interaksi Sosial, Hubungan Antarpersonal > 302.2 Communication/Komunikasi > 302.23 Media (Means of Communication)/Media (Sarana Komunikasi)
Divisions: Fakultas Ilmu Komunikasi > Komunikasi Digital
Depositing User: Dede Muksin Lubis
Date Deposited: 28 May 2024 04:29
Last Modified: 28 May 2024 04:29
URI: http://repository.mercubuana.ac.id/id/eprint/53768

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