HIDAYAT, RACHMAD (2019) ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEBERHASILAN IMPLEMENTASI SISTEM SAP ERP CC 6 HANA PADA PT. EDS MANUFACTURING INDONESIA. S2 thesis, Universitas Mercu Buana.
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Abstract
This research is designed to analyze critical success factors which consisted of support of top management, contribution of project management, implementation of education and training, user involvement on the successful of system implementation of SAP ERP CC 6 Hana at PT. EDS Manufacturing Indonesia located at Balaraja Tangerang. The research method used is multiple linear regression analysis using questionnaire distribution. The population was the company employees, with 59 respondents being used as samples. The sampling method is purposive sampling, which was taken from various strata in the company that are actively involved in the implementation and use of the ERP system. The hypothesis testing was carried out using validity test, reliability test, t test and F test as well as quantitative descriptive analysis. Data was obtained by using a questionnaire instrument containing a list of statements to measure respondents according to research variables. The results indicate that partially, the variable of project management contribution has a significant effect on the success of ERP systems implementation. While support of top management, implementation of education and training and user involvement does not have significant effect on the success of ERP system implementation. On the other hand, the four critical success factors variables above simultaneously affect the success of ERP system implementation with the value of R Square 31%. Keywords: Critical Success Factors, Successful Implementation of ERP System, Enterprise Resource Planning. Penelitian ini didesain untuk menganalisis faktor kesuksesan kritis yang terdiri dari dukungan manajemen puncak, kontribusi manajemen proyek, penyelenggaraan pendidikan dan pelatihan, keterlibatan user terhadap keberhasilan implementasi sistem SAP ERP CC 6 Hana di PT. EDS Manufacturing Indonesia yang berlokasi di Balaraja Tangerang. Metode penelitian ini menggunakan analisis regresi linear berganda dengan menggunakan teknik penyebaran kuesioner. Populasi penelitian ini adalah karyawan perusahaan tersebut, dengan responden sebanyak 59 orang sebagai sampel. Metode sampling penelitian ini menggunakan purposive sampling, yang diambil dari berbagai strata dalam perusahaan yang terlibat secara aktif dalam implementasi dan penggunaan ERP system tersebut. Pengujian hipotesis penelitian dilakukan dengan menggunakan uji validitas, uji reliabilitas, uji t dan uji F serta analisis deskriptif kuantitatif. Data diperoleh dengan menggunakan instrumen kuesioner yang berisi daftar pernyataan untuk mengukur responden sesuai variabel penelitian. Hasil dari penelitian ini menunjukkan bahwa secara parsial, variable kontribusi manajemen proyek berpengaruh signifikan terhadap keberhasilan implementasi ERP system dan variabel dukungan manajemen puncak, penyelenggaraan pendidikan dan pelatihan serta keterlibatan user tidak berpengaruh signifikan terhadap keberhasilan implementasi ERP system. Sedangkan keempat variabel faktor kesuksesan kritis diatas secara simultan mempengaruhi keberhasilan implementasi ERP system dengan nilai R Square 31%. Kata Kunci: Faktor Kesuksesan Kritis, Kesuksesan Implementasi ERP System, Enterprise Resource Planning.
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