IMPLEMENTASI KNOWLEDGE MANAGEMENT DALAM MENINGKATKAN INOVASI DI BPJS KETENAGAKERJAAN

PUTRA, RISKY FIRLANDA (2020) IMPLEMENTASI KNOWLEDGE MANAGEMENT DALAM MENINGKATKAN INOVASI DI BPJS KETENAGAKERJAAN. S2 thesis, Universitas Mercu Buana Jakarta.

[img]
Preview
Text (HAL COVER)
1. COVER.pdf

Download (999kB) | Preview
[img] Text (BAB I)
2. BAB 1.pdf
Restricted to Registered users only

Download (310kB)
[img] Text (BAB II)
3. BAB 2.pdf
Restricted to Registered users only

Download (495kB)
[img] Text (BAB III)
4. BAB 3.pdf
Restricted to Registered users only

Download (528kB)
[img] Text (BAB IV)
5. BAB 4.pdf
Restricted to Registered users only

Download (516kB)
[img] Text (BAB V)
6. BAB 5.pdf
Restricted to Registered users only

Download (221kB)
[img] Text (DAFTAR PUSTAKA)
7. DAFTAR PUSTAKA.pdf
Restricted to Registered users only

Download (275kB)
[img] Text (LAMPIRAN)
8. LAMPIRAN.pdf
Restricted to Registered users only

Download (1MB)

Abstract

This study aims to conduct a scientific study of the implementation of knowledge management in BPJS Ketenagakerjaan. Data or information sources used in this study were obtained based on interviews, observations, audio-visual material, documentation and reports from informants who understood the implementation of knowledge management at the BPJS Ketenagakerjaan. This type of research is qualitative research with a case study method. The results showed that knowledge management was not optimal running well, but knowledge management became an important strategic step for BPJS Ketenagakerjaan in increasing company innovation, this is evident from the steps that have been taken by BPJS Ketenagakerjaan to maximize the application of knowledge management both in terms of People, Process & Technology. This is not optimal because there are still some obstacles in the implementation of knowledge management in BPJS Ketenagakerjaan. BPJS Ketenagakerjaan continues to strive to minimize the obstacles that occur so that the implementation of knowledge management at BPJS Ketenagakerjaan can provide maximum impact for the development of innovation in the company. Keyword: Knowledge Management, Knowledge Sharing, Innovation, Case Study Penelitian ini bertujuan untuk melakukan kajian secara ilmiah tentang implementasi knowledge management di BPJS Ketenagakerjaan. Sumber data atau informasi yang digunakan dalam penelitian ini diantaranya diperoleh berdasarkan hasil wawancara, observasi, materi audio-visual, dokumentasi dan laporan dari para informan yang memahami mengenai implementasi knowledge management di BPJS Ketenagakerjaan. Jenis penelitian yang digunakan yaitu penelitian kualitatif dengan metode case study. Hasil penelitian menunjukkan bahwa knowledge management belum optimal berjalan dengan baik, namun knowledge management menjadi langkah strategis yang penting bagi BPJS Ketenagakerjaan dalam meningkatkan inovasi perusahaan, hal ini terbukti dari langkah-langkah yang sudah diambil oleh BPJS Ketenagakerjaan untuk memaksimalkan penerapan knowledge management baik dari segi People, Process & Technology. Hal tersebut belum maksimal dikarenakan masih adanya beberapa kendala dalam implementasi knowledge management di BPJS Ketenagakerjaan. BPJS Ketenagakerjaan terus berupaya untuk meminimalisir kendala yang terjadi agar implementasi knowledge management di BPJS Ketenagakerjaan dapat memberikan dampak yang maksimal bagi pengembangan inovasi di perusahaan. Keyword : Knowledge Management, Knowledge Sharing, Inovasi, Case Study

Item Type: Thesis (S2)
Call Number CD: CD/551. 20 020
Call Number: TM/51/21/053
NIM/NIDN Creators: 55117120101
Uncontrolled Keywords: Knowledge Management, Knowledge Sharing, Inovasi, Case Study
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 360 Social Problems and Services/Permasalahan dan Kesejahteraan Sosial > 368 Insurance/Asuransi
600 Technology/Teknologi > 600. Technology/Teknologi > 608 Inventions and Patents/Inovasi, Penemuan dan Paten
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 657 Accounting/Akuntansi > 657.8 Accounting for Enterprises Enganged in Specific Kinds of Activities/Akuntansi Usaha yang Bergerak dalam Jenis Kegiatan Tertentu > 657.83 Service and Professionals Activities/Kegiatan Pelayanan dan Profesional
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Putra Arsy Anugrah
Date Deposited: 15 Nov 2021 03:03
Last Modified: 22 Apr 2022 07:10
URI: http://repository.mercubuana.ac.id/id/eprint/50224

Actions (login required)

View Item View Item