PENGARUH SERVANT LEADERSHIP, KECERDASAN EMOSIONAL DAN KONFLIK INTERNAL TERHADAP TURNOVER INTENTION PADA PT. BEST FORTUNE INDONESIA

SETIAWAN, HERU (2019) PENGARUH SERVANT LEADERSHIP, KECERDASAN EMOSIONAL DAN KONFLIK INTERNAL TERHADAP TURNOVER INTENTION PADA PT. BEST FORTUNE INDONESIA. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to determine the effect of Servant Leadership, Emotional Intelligence, and Internal Conflict on Turnover Intention at PT Best Fortune Indonesia. Data collection techniques in the form of questionnaires using a Likert scale. This study was conducted on 30 respondents using a quantitative descriptive approach and hypothesis testing. For this reason, the data analysis method used is statistical analysis in the form of multiple linear regression tests. The results of this study indicate that partially and simultaneously, the variable Servant Leadership, Emotional Intelligence, and Internal Conflict to Turnover Intention at PT Best Fortune Indonesia. Therefore the test results from this study state that there is a simultaneous influence between the variables of Servant Leadership, Emotional Intelligence, and Internal Conflict on Turnover Intention at PT Best Fortune Indonesia. Keywords: Servant Leadership, Emotional Intelligence, Internal Conflict, Turnover Intention. Penelitian ini bertujuan untuk mengetahui pengaruh Servant Leadership, Kecerdasan Emosional dan Konflik Internal terhadap Turnover Intention pada PT Best Fortune Indonesia. Teknik pengumpulan data berbentuk kuisioner dengan menggunakan skala likert. Penelitian ini dilakukan terhadap 30 responden dengan menggunakan pendekatan deskriptif kuantitatif dan pengujian hipotesis. Untuk itu, metode analisis data yang digunakan adalah analisis statistik dalam bentuk uji regresi linear berganda. Hasil penelitian ini menunjukan bahwa secara parsial dan simultan, variabel Servant Leadership, Kecerdasan Emosional, dan Konflik Internal berpengaruh terhadap Turnover Intention pada PT Best Fortune Indonesia. Oleh karena itu hasil uji dari penelitian ini menyatakan bahwa terdapat pengaruh simultan antara variabel Servant Leadership, Kecerdasan Emosional, dan Konflik Internal terhadap Turnover Intention pada PT Best Fortune Indonesia. Kata kunci: Servant Leadership, Kecerdasan Emosional, Konflik Internal, Turnover Intention.

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 19 432
NIM: 43114120390
Uncontrolled Keywords: Servant Leadership, Kecerdasan Emosional, Konflik Internal, Turnover Intention.
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 005 Computer Programmming, Programs, Data/Pemprograman Komputer, Program, Data > 005.4 System Programming and Programs/Sistem Pemrograman dan Program > 005.43 Operating System/Sistem Operasi > 005.434 Process Management Programs/Program Manajemen Proses
000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 005 Computer Programmming, Programs, Data/Pemprograman Komputer, Program, Data > 005.4 System Programming and Programs/Sistem Pemrograman dan Program > 005.43 Operating System/Sistem Operasi > 005.435 Memory Management Programs/Program Manajemen Memori
000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 060 General Organizations, Foundations, and Museology/Organisasi-organisasi Umum, dan Museologi > 069 Museology (Museum science)/Museologi > 069.6 Personnel Management of Museum/Manajemen Personalia Museum > 069.63 Personnel Management/Manajemen Personalia
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Virda Syifa
Date Deposited: 23 Oct 2019 08:00
Last Modified: 07 Jan 2020 01:08
URI: http://repository.mercubuana.ac.id/id/eprint/50122

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