ZANE, MOLISA DWI (2019) PENGARUH ATTITUDE, SUBJECTIVE NORMS, DAN PERCEIVED BEHAVIORAL CONTROL TERHADAP INTENTION TO BOOKING HOTEL (STUDI KASUS PENGGUNA APLIKASI TRAVELOKA.COM). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
The research aims to identity the influence of Attitude, Subjective Norms and Perceived Behavioral Control on Traveloka.com application users. The subjects in this study were consumer who used the Traveloka.com application in booking hotels. The sample used in this study was 140 respondents. The sampling technique using a convenience sampling. By using quantitative descriptive approach. Therefore, the analysis of the data used is the statistical analysis in the form of SEM-PLS. The results of this study showed Attitude has a significant positive effect on the intention to booking hotel. Subjective Norms have a significant positive effect on the intention to booking hotel and Perceived Behavioral Control has a significant positive effect on the intention to booking hotel. Keyword: Attitude, Subjective Norms, Perceived Behavioral Control, Intention to Booking Hotel,, Traveloka.com application Penelitian ini untuk mengetahui pengaruh Attitude, Subjective Norms dan Perceived Behavioral Control terhadap Intention to Booking Hotel pada pengguna aplikasi Traveloka.com. Subjek pada penelitian ini adalah konsumen yang menggunakan aplikasi Traveloka.com dalam membooking hotel. Sampel yang digunakan dalam penelitian ini adalah sebanyak 140 responden. Teknik pengambilan sampel menggunakan convenience sampling. Dengan menggunakan pendekatan deskriptif kuantitatif. Analisis data yang digunakan adalah analisis statistik dalam bentuk SEM-PLS. Hasil penelitian ini menunjukkan bahwa Attitude berpengaruh positif siginifikan terhadap intention to booking hotel. Subjective Norms berpengaruh positif siginifikan terhadap intention to booking hotel dan Perceived Behavioral Control berpengaruh positif siginifikan terhadap intention to booking hotel. Kata Kunci : Attitude, Subjective Norms, Perceived Behavioral Control, Intention to Booking Hotel, Aplikasi Traveloka.com
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