PENGARUH KEMANFAATAN NPWP, PEMAHAMAN WAJIB PAJAK, DAN KUALITAS PELAYANAN TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI (Studi Empirik di Kantor Pelayanan Pajak Pratama Tanah Abang Satu Jakarta Pusat)

JUNIARDI, SHANDY DWI (2019) PENGARUH KEMANFAATAN NPWP, PEMAHAMAN WAJIB PAJAK, DAN KUALITAS PELAYANAN TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI (Studi Empirik di Kantor Pelayanan Pajak Pratama Tanah Abang Satu Jakarta Pusat). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This research aims to prove empirically the influence of the usefulness of taxpayer identification number, understanding of taxpayer, Service Quality to individual taxpayer complience. This research uses primary data by distributing questionnaires. Questionnaires that distributed were 100 pieces to individual taxpayers at Tanah Abang Satu’s Tax Office. The research uses the convenience sampling method. The data were analyzed using multiple regression analysis. Teh result of this research shows that the usefulness of taxpayer identification number and understanding of taxpayer significantly influence individual taxpayer compliance, while service quality does not influence to individual taxpayer compliance at Tanah Abang Satu’s Tax Office. Keywords: The Usefulness Of Taxpayer Identification Number, Understanding Of Taxpayer, Service Quality, Individual Taxpayer Compliance. Penelitian ini bertujuan untuk membuktikan secara empiris pengaruh Kemanfaatan NPWP, Pemahaman Wajib Pajak, Kualitas Pelayanan Terhadap Kepatuhan Wajib Pajak Orang Pribadi. Penelitian ini menggunakan data primer dengan menyebarkan kuesioner. Kuesioner yang disebar sebanyak 100 buah kepada wajib pajak orang pribadi pada Kantor Pelayanan Pajak Pratama Tanah Abang Satu. Penelitian diambil dengan metode Convenience Sampling. Data dianalisis dengan menggunakan analisis regresi berganda. Hasil penelitian menunjukan bahwa Kemanfaatan NPWP dan Pemahaman Wajib Pajak berpengaruh secara signifikan terhadap Kepatuhan Wajib Pajak Orang Pribadi, sedangkan Kualitas Pelayanan tidak berpengaruh terhadap Kepatuhan Wajib Pajak Orang Pribadi Pada Kantor Pelayanan Pajak Pratama Jakarta tanah Abang Satu. Kata Kunci : Kemanfaatan NPWP, Pemahaman Wajib Pajak, Kualitas Pelayanan, Kepatuhan Wajib Pajak Orang Pribadi.

Item Type: Thesis (S1)
Call Number: SE/32/19/063
NIM: 43215010214
Uncontrolled Keywords: Kemanfaatan NPWP, Pemahaman Wajib Pajak, Kualitas Pelayanan, Kepatuhan Wajib Pajak Orang Pribadi.
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 336 Public Finance/Keuangan Negara > 336.2 Taxes and Taxation/Pajak dan Perpajakan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 657 Accounting/Akuntansi
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 657 Accounting/Akuntansi > 657.4 Specific Fields of Accounting/Bidang Akuntansi Tertentu
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 657 Accounting/Akuntansi > 657.4 Specific Fields of Accounting/Bidang Akuntansi Tertentu > 657.46 Tax Accounting/Akuntansi Pajak
Divisions: Fakultas Ekonomi dan Bisnis > Akuntansi
Depositing User: Dede Muksin Lubis
Date Deposited: 03 May 2019 01:42
Last Modified: 03 May 2019 01:42
URI: http://repository.mercubuana.ac.id/id/eprint/48669

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