Batti, Patliany (2011) Studi Kepuasan Pelanggan pada Layanan Purna Jual XYZ. S2 thesis, Universitas Mercu Buana.
Full text not available from this repository.| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TI/23/13/036 |
| NIM: | 55308120011 |
| Uncontrolled Keywords: | pemeliharaan produk, garansi produk, costumer service |
| Divisions: | Pascasarjana > Magister Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 05 Feb 2014 15:15 |
| Last Modified: | 06 Jul 2017 07:20 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/38468 |
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