Sari, Nunik Monica Yunita (2011) Strategi Customer Relations PT.KAI (persero) Dengan Memberikan Pelayanan Dan Fasilitas Untuk Mempertahankan Loy Alitas Pelanggan Eksekutif Argo Di Jakarta (Desember 2010-Februari 2011). S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FK/PR. 11 071 |
Call Number: | SK/42/11/048 |
NIM/NIDN Creators: | 44206010056 |
Uncontrolled Keywords: | Strategi Customer Relations, PT.KAI, Mempertahankan Loyalitas |
Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 26 May 2011 10:26 |
Last Modified: | 24 May 2017 02:23 |
URI: | http://repository.mercubuana.ac.id/id/eprint/19362 |
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