HALIM, ZAKIYAH (2013) STUDI KASUS PENANGANAN KOMPLAIN CUSTOMER OLEH BAGIAN ESKALASI SEBAGAI BENTUK KEGIATAN CUSTOMER RELATIONS PT. BHINNEKA MENTARI DIMENSI. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 13 427 |
| Call Number: | SK/42/13/112 |
| NIM/NIDN Creators: | 44210110023 |
| Uncontrolled Keywords: | Penanganan, Komplain, Customer, Eskalasi, Kegiatan, Customer, Relations, PT. Bhinneka Mentari Dimens |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 05 Jul 2013 14:28 |
| Last Modified: | 02 Nov 2022 07:09 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/16179 |
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