SARI, ELIZABETH DAVINA PERMATA (2013) STRATEGI PELAYANAN CUSTOMER SERVICE DI BANK CENTRAL ASIA CARD CENTER DALAM MENANGANI COMPLAINT NASABAH (Studi Kasus pada Bank Central Asia Kantor Pusat Thamrin). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 13 441 |
| Call Number: | SK/42/13/072 |
| NIM/NIDN Creators: | 44210110086 |
| Uncontrolled Keywords: | Strategi Pelayanan Customer Servis |
| Subjects: | 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 659 Advertising and Public Relations/Periklanan, Reklame, Pariwara, Iklan, Sponsor, Humas, Hubungan Masyarakat > 659.2 Public Relations/Hubungan Masyarakat |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 15 Feb 2013 14:53 |
| Last Modified: | 29 Oct 2022 04:26 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/15437 |
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