PENGARUH KUALITAS PELAYANAN DAN BRAND IMAGE TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA PADA LOYALITAS PELANGGAN JASA LOGISTIK PT. ANGKASA PURA KARGO

YULANI, IDA (2018) PENGARUH KUALITAS PELAYANAN DAN BRAND IMAGE TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA PADA LOYALITAS PELANGGAN JASA LOGISTIK PT. ANGKASA PURA KARGO. S2 thesis, UNIVERSITAS MERCU BUANA.

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Item Type: Thesis (S2)
NIM/NIDN Creators: 55116310023
Uncontrolled Keywords: Kualitas Pelayanan, Brand Image, Kepuasan Pelanggan, Loyalitas Pelanggan, Pelanggan Jasa Logistik
Subjects: 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 153 Conscious Mental Process and Intelligence/Intelegensia, Kecerdasan Proses Intelektual dan Mental > 153.4 Thought, Thinking, Reasoning, Intuition, Value, Judgment/Pemikiran, Pertimbangan, Penalaran, Intuisi, Nilai, Pendapat > 153.45 Value/Nilai
200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
800 Literatures/Kesusastraan > 800. Literatures/Kesusastraan > 801 Philosophy and Theory of Literatures/Filsafat dan Teori Kesusastraan > 801.3 Value, Influence, Effect/Nilai, Pengaruh, Efek
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Rifky
Date Deposited: 22 Jul 2026 07:24
Last Modified: 22 Jul 2026 07:24
URI: http://repository.mercubuana.ac.id/id/eprint/102654

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