PENGARUH KUALITAS PELAYANAN, PERSEPSI HARGA DAN CITRA MEREK TERHADAP KEPUASAN PELANGGAN PADA PENGGUNA JASA EXPEDISI KAPAL LAUT (STUDI PADA PELANGGAN PELAYARAN HEUNG-A DI JAKARTA)

Lindawati, Febri (2019) PENGARUH KUALITAS PELAYANAN, PERSEPSI HARGA DAN CITRA MEREK TERHADAP KEPUASAN PELANGGAN PADA PENGGUNA JASA EXPEDISI KAPAL LAUT (STUDI PADA PELANGGAN PELAYARAN HEUNG-A DI JAKARTA). S1 thesis, UNIVERSITAS MERCU BUANA.

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43116320018_FEBRI LINDAWATI 01 COVER.pdf
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43116320018_FEBRI LINDAWATI 02 BAB 1.pdf
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Item Type: Thesis (S1)
NIM/NIDN Creators: 43116320018
Uncontrolled Keywords: Kualitas pelayanan, persepsi harga,citra merek,kepuasan pelanggan.
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 060 General Organizations, Foundations, and Museology/Organisasi-organisasi Umum, dan Museologi > 069 Museology (Museum science)/Museologi > 069.6 Personnel Management of Museum/Manajemen Personalia Museum > 069.63 Personnel Management/Manajemen Personalia
100 Philosophy and Psychology/Filsafat dan Psikologi > 120 Epistemology/Epistemologi > 121 Theory of Knowledge/Teori Pengetahuan > 121.3 Origin, Sources, Means of Knowledge/Asal, Sumber, Sarana Pengetahuan > 121.34 Perception/Persepsi
200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Rifky
Date Deposited: 21 Jul 2026 06:04
Last Modified: 21 Jul 2026 06:04
URI: http://repository.mercubuana.ac.id/id/eprint/102580

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