MENINGKATKAN KUALITAS LAYANAN ORDER SUKU CADANG MELALUI PENDEKATAN INTEGRASI METODA SERVQUAL-SIX SIGMA DI PT.DKCMI

ASDIYANUR, ASDIYANUR (2018) MENINGKATKAN KUALITAS LAYANAN ORDER SUKU CADANG MELALUI PENDEKATAN INTEGRASI METODA SERVQUAL-SIX SIGMA DI PT.DKCMI. S2 thesis, UNIVERISTAS MERCU BUANA - BUNCIT.

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Item Type: Thesis (S2)
NIM/NIDN Creators: 55114320018
Uncontrolled Keywords: Kualitas, Six Sigma, DMAIC, ServQual, Diagram Tulang Ikan, Why-why Analysis
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 380 Commerce, Communications, Transportation (Perdagangan, Komunikasi, Transportasi) > 386 Inland Waterway/Transportasi Pengangkutan di Daerah Pedalaman > 386.2 Activities and Services/Kegiatan dan Layanan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.7 Management of Supplies/Manajemen Persediaan
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Rifky
Date Deposited: 16 Jul 2026 04:12
Last Modified: 23 Jul 2026 02:10
URI: http://repository.mercubuana.ac.id/id/eprint/102463

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