SUPARJONO, AGUNG (2026) PENGARUH KETERLIBATAN MASYARAKAT TERHADAP KEBERHASILAN PROYEK JALAN DAN SALURAN DALAM PROGRAM PENINGKATAN KUALITAS PERMUKIMAN KUMUH DENGAN MEDIASI KEPUASAN DAN KUALITAS KOMUNIKASI DI KECAMATAN TANJUNG PRIOK, JAKARTA UTARA. S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study is motivated by the need to improve the quality of slum settlements under the Collaborative Implementation Program (CIP) in Kecamatan Tanjung Priok, Jakarta Utara, where project success is determined not only by technical aspects but also by the effectiveness of community involvement throughout the project process. The research question addresses: (1) how community involvement during the planning stage (X1), implementation stage (X2), and supervision/maintenance stage (X3) affects project success in terms of schedule performance (Y1) and quality performance (Y2); and (2) how community satisfaction (Z1) and communication quality (Z2) act as mediating mechanisms in these relationships. Accordingly, this study aims to analyze the direct effects of X1– X3 on Y1–Y2 and to test indirect effects through Z1 and Z2. Data were collected using a 1–5 Likert-scale questionnaire comprising 35 indicators validated by experts (Aiken’s V > 0.75). The sample consisted of 350 respondents from Sunter Jaya, Sunter Agung, and Papanggo sub-districts. The structural model results indicate that X1 has a significant effect on Z1 (β = 0.259; p < 0.001) and Z2 (β = 0.224; p = 0.001) but has no direct effect on Y1 and Y2; X2 significantly affects Y1 (β = 0.197; p = 0.005) but not Y2; and X3 significantly affects Z1 (β = 0.439; p < 0.001) and Z2 (β = 0.416; p < 0.001) but has no direct effect on Y1 and Y2. Both Z1 and Z2 significantly improve project success (Z2→Y1 β = 0.446; p < 0.001; Z2→Y2 β = 0.406; p < 0.001). Significant indirect effects further confirm mediation, particularly along X1→Z2→Y1 (β = 0.100; p = 0.007) and X3→Z2→Y2 (β = 0.169; p < 0.001). Keywords: Community Involvement, Project Success, CIP Program, SEMPLS, North Jakarta, Slum Areas Penelitian ini dilatarbelakangi oleh kebutuhan peningkatan kualitas permukiman kumuh pada Program Collaborative Implementation Program (CIP) di Kecamatan Tanjung Priok, Jakarta Utara, di mana keberhasilan proyek tidak hanya ditentukan aspek teknis, tetapi juga efektivitas keterlibatan masyarakat dalam proses proyek. Rumusan masalah penelitian ini adalah bagaimana pengaruh keterlibatan masyarakat pada tahap perencanaan (X1), pelaksanaan (X2), dan pengawasan/pemeliharaan (X3) terhadap keberhasilan proyek dari aspek ketepatan waktu (Y1) dan kualitas mutu (Y2), serta bagaimana peran kepuasan masyarakat (Z1) dan kualitas komunikasi (Z2) sebagai mekanisme mediasi pengaruh tersebut. Tujuan penelitian adalah menganalisis pengaruh langsung X1–X3 terhadap Y1–Y2 dan menguji pengaruh tidak langsung melalui Z1 dan Z2. Data dikumpulkan menggunakan kuesioner skala Likert 1–5 dengan 35 indikator yang divalidasi pakar (Aiken’s V >0,75). Sampel berjumlah 350 responden yang tersebar pada Kelurahan Sunter Jaya, Sunter Agung, dan Papanggo. Hasil evaluasi model menunjukkan secara struktural, X1 berpengaruh signifikan terhadap Z1 (β=0,259; p<0,001) dan Z2 (β=0,224; p=0,001) namun tidak berpengaruh langsung terhadap Y1 dan Y2; X2 berpengaruh signifikan terhadap Y1 (β=0,197; p=0,005) tetapi tidak terhadap Y2; X3 berpengaruh signifikan terhadap Z1 (β=0,439; p<0,001) dan Z2 (β=0,416; p<0,001) namun tidak signifikan langsung terhadap Y1 dan Y2. Z1 dan Z2 terbukti mendorong keberhasilan proyek (Z2→Y1 β=0,446; p<0,001; Z2→Y2 β=0,406; p<0,001), serta efek tidak langsung signifikan menegaskan peran mediasi, terutama jalur X1→Z2→Y1 (β=0,100; p=0,007) dan X3→Z2→Y2 (β=0,169; p<0,001).. Kata Kunci: Keterlibatan Masyarakat, Keberhasilan Proyek, Program CIP, SEMPLS, Jakarta Utara, Kawasan Kumuh
| Item Type: | Thesis (S2) |
|---|---|
| NIM/NIDN Creators: | 55723110008 |
| Uncontrolled Keywords: | Keterlibatan Masyarakat, Keberhasilan Proyek, Program CIP, SEMPLS, Jakarta Utara, Kawasan Kumuh |
| Subjects: | 600 Technology/Teknologi > 620 Engineering and Applied Operations/Ilmu Teknik dan operasi Terapan > 624 Civil Engineering/Teknik Sipil 700 Arts/Seni, Seni Rupa, Kesenian > 710 Civic and Lanscape Art/Seni Perkotaan dan Pertamanan > 711 Area Planning/Perencanaan Wilayah Perkotaan dan Pertamanan 700 Arts/Seni, Seni Rupa, Kesenian > 710 Civic and Lanscape Art/Seni Perkotaan dan Pertamanan > 711 Area Planning/Perencanaan Wilayah Perkotaan dan Pertamanan > 711.5 Plans for Specific Kinds of Areas/Perencanaan untuk Jenis Area Tertentu > 711.58 Residential Areas/Pemukiman |
| Divisions: | Pascasarjana > Magister Teknik Sipil |
| Depositing User: | khalimah |
| Date Deposited: | 05 Mar 2026 08:48 |
| Last Modified: | 05 Mar 2026 08:48 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/101408 |
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