CHANIAGO, DIAN SULISTYA (2025) AUDIT TATA KELOLA TEKNOLOGI INFORMASI PADA PT MANDALA PUTERA PRIMA MENGGUNAKAN FRAMEWORK COBIT 2019. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
The rapid development of information technology requires organizations to have effective and efficient IT governance. This study was conducted to audit the IT governance at PT Mandala Putera Prima using the COBIT 2019 framework as a reference. The audit aimed to evaluate the level of IT process capabilities, identify existing gaps, and formulate recommendations for improvement to ensure the alignment of IT governance with the company's business objectives. The research methods used included observation, interviews, questionnaires, and literature studies focusing on the APO01, APO02, BAI02, and BAI03 domains. The assessment results showed that the four processes were still at capability level 2, meaning that practices were already in place but had not been standardized, monitored, and evaluated consistently. The proposed recommendations include the preparation and dissemination of IT policy or procedure documents, strengthening the governance structure and roles, improving the quality of IT strategy planning, and improving the mechanism for managing requirements and developing solutions. These recommendations are expected to improve IT process capabilities and align IT management with the business objectives of PT Mandala Putera Prima. Keywords: IT Audit, IT Governance, COBIT 2019, Process Capability, PT Mandala Putera Prima Pesatnya perkembangan teknologi informasi menuntut organisasi untuk memiliki tata kelola TI yang dikelola secara efektif dan efisien. Penelitian ini dilaksanakan untuk melakukan audit tata kelola Teknologi Informasi di PT Mandala Putera Prima dengan menggunakan kerangka kerja COBIT 2019 sebagai acuan. Audit ini bertujuan untuk mengevaluasi tingkat kapabilitas proses TI, mengidentifikasi kesenjangan yang ada, serta merumuskan rekomendasi perbaikan guna memastikan keselarasan tata kelola TI dengan tujuan bisnis perusahaan. Metode penelitian yang digunakan meliputi observasi, wawancara, penyebaran kuesioner, dan studi literatur dengan fokus pada domain APO01, APO02, BAI02, BAI03. Hasil penilaian menunjukkan bahwa keempat proses masih berada pada kisaran kapabilitas level 2 sehingga praktik sudah berjalan tetapi belum distandarisasi, dimonitor, dan dievaluasi secara konsisten. Rekomendasi yang diusulkan mencakup penyusunan dan sosialisasi dokumen kebijakan atau prosedur TI, penguatan struktur dan peran governance, peningkatan kualitas perencanaan strategi TI, serta perbaikan mekanisme pengelolaan kebutuhan dan pengembangan solusi. Rekomendasi ini diharapkan dapat meningkatkan kapabilitas proses TI dan menyelaraskan pengelolaan TI dengan tujuan bisnis PT Mandala Putera Prima. Kata Kunci: Audit TI, Tata Kelola TI, COBIT 2019, Kapabilitas Proses, PT Mandala Putera Prima
| Item Type: | Thesis (S1) |
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| NIM/NIDN Creators: | 41821010035 |
| Uncontrolled Keywords: | Audit TI, Tata Kelola TI, COBIT 2019, Kapabilitas Proses, PT Mandala Putera Prima |
| Subjects: | 600 Technology/Teknologi > 600. Technology/Teknologi 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 657 Accounting/Akuntansi > 657.4 Specific Fields of Accounting/Bidang Akuntansi Tertentu > 657.45 Auditing/Audit 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM |
| Divisions: | Fakultas Ilmu Komputer > Sistem Informasi |
| Depositing User: | khalimah |
| Date Deposited: | 14 Feb 2026 04:55 |
| Last Modified: | 14 Feb 2026 04:55 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/100953 |
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