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MERLIA, CITRA SEPTI (2019) IDENTIFIKASI MASALAH KELUHAN TENANT (Di Apartemen U Residence 2). S1 thesis, Universitas Mercu Buana Jakarta.
NURMALA, CEILVI INDAH (2018) AKTIVITAS CUSTOMER RELATIONS DI PT. ASURANSI SINAR MAS (Cabang Tangerang City). S1 thesis, Universitas Mercu Buana Jakarta.