Items where Author is "YUSUF, HENDARTO"

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YUSUF, HENDARTO (2006) STRATEGI PENINGKATAN KUALITAS LAYANAN MELALUI PENGALAMAN NASABAH LIPPO DALAM MENGGUNAKAN INTERNET BANKING (Studi Kasus di Bank Lippo, Tbk). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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