Items where Author is "Wibisono, Nurilla G."

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Thesis

Wibisono, Nurilla G. (2011) INTEGRASI SERVUAL DAN KANO MODEL DALAM QPD SEBAGAI PENINGKATAN KUALITAS LAYANAN DI PUSAT AKREDITASI LEMBAGA SRTIFIKASI KOMITE AKREDITASI NASIONAL. S2 thesis, Universitas Mercu Buana.

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