Items where Author is "WINATA, DEDY"

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WINATA, DEDY (2009) ANALISIS KUALITAS PELAYANAN PETUGAS DAN KEPUASAN PELANGGAN PADA PRODUK TERHADAP LOYALITAS PELANGGAN PT. HARTEKPRIMA LISTRINDO. S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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